Claim Forms

Motor Vehicle (what you must do after accident or theft)

Take all reasonable steps to protect or safeguard your vehicle from further loss, damage or theft.

 At Fault  

  • Do not admit liability if at fault or make an offer, settlement, promise or payment
  • Complete claim form and forward any third party demand immediately to our office  

Not at Fault  -  For faultless excess to apply

  • Insurer must be satisfied you’re not at fault
  • Provide full name, license number, address and registration number of third party responsible

Theft, Fire or Malicious Damage

  • Notify police immediately
  • Complete claim form and forward to our office 

Property Claims

  • Take all reasonable precautions to prevent further loss, damage or liability
  • Notify police immediately if property is lost, stolen or maliciously damaged
  • Notify us immediately by phone or email if claim over $3000
  • Complete claim form and forward to our office with documents to support your claim
  • Do not carry out major repairs without insurers permission

All Other Claims

Please contact our office via phone or email and we can assist you further with your claim.

For further information, contact a specialist direct:

Mike Olson
Claims Manager

Phone:(02) 8567 3171

 

Jessica Goudie
Senior Claims Officer

Phone:(02) 8568 2325

 

Please print form and fax, scan or post to your contact at Austbrokers.